France Tourism is an independent travel discovery and planning site. This policy applies when you browse the site, search its content, contact us, or submit content or listing information through an available site feature.
1. Information we collect
Information you provide
We may receive information you choose to submit, including your name, email address, inquiry details, listing information, articles, photographs and other user-generated content.
Usage and technical information
When you use the site, standard technical records may include your IP address, browser and device type, operating system, requested pages, referring page, search queries, and the date and time of access. This information can help operate, troubleshoot and protect the service.
Information in public submissions
Material deliberately submitted for publication may be visible to other visitors. Do not include sensitive personal information in a listing, article or other public contribution.
2. How we use information
Information may be used to:
- provide, maintain and improve site features;
- display and manage content or listings you submit;
- respond to inquiries and privacy requests;
- understand site performance and how visitors navigate the service;
- detect misuse, investigate technical problems and preserve security; and
- comply with applicable legal obligations.
We do not use personal information for purposes that are incompatible with those described here without providing appropriate notice.
5. Your rights and choices
Depending on where you live and subject to applicable exceptions, you may ask to access, correct or delete personal information associated with you. You may also ask about how information is used, object to certain processing, or request a portable copy where the law provides that right.
To make a request, email info@francetourism.com-html.com. Describe the request clearly and identify the relevant submission or interaction. We may need to verify your identity before acting on a request. We will not discriminate against you for exercising an applicable privacy right.
6. Retention and security
Information is retained only for as long as reasonably needed for the purposes described in this policy, including maintaining published submissions, resolving disputes, protecting the service and meeting legal obligations. Retention periods vary according to the information and context.
Reasonable administrative and technical safeguards are used to protect information. No internet transmission or storage system can be guaranteed completely secure, so avoid sending sensitive information that is not necessary for your request.
7. Children’s privacy
France Tourism is intended for a general audience and is not directed to children under 13. We do not knowingly seek personal information from children under 13. If you believe a child has supplied such information, contact us so the matter can be reviewed.
8. Changes to this policy
This policy may be revised when site practices, features or legal requirements change. The updated version will appear on this page with a revised “Last updated” date. Material changes will be communicated through an appropriate notice where required.
9. Contact us
Questions or requests about this policy can be sent to info@francetourism.com-html.com. Please do not include passport details, financial information or other sensitive records in an initial email.